Issue Forty Two

A Top Shop

Company Overview: Based in Arroyo Grande, CA, A Top Shop is the subject of quite a bit of negative discussion on www.mysteryshopforum.com. The company shows the “BBB Accredited Business” logo on their site but, when I attempted to search for them through the BBB site, no records were found. Also, what is interesting is that…

The Shadow Agency

Company Overview: The Shadow Agency is headquartered in North Richland Hills, Texas, part of the Dallas-Fort Worth metroplex. They were one of the pioneers in video mystery shopping, starting in 1995. The company specializes in new home, retail, automobile, apartments/property management, and restaurants. Their website is www.theshadowagency.com. Registration is on an extremely easy form.  They…

The Priest and the Mystery Shopper

About a month ago I had a very conversation with an Anglican Priest at a coffee shop we both frequent. He had observed me signing up for jobs on my laptop and was curious what I did for a living. I told him I was a mystery shopper and I explained what it entailed. He…

How to Protect Your Video Shopping Equipment

You’ve done four or five video shops and have made the decision that video shopping is something you want to add to your mystery shopping repertoire. So you’ve invested the $600-$800 in a new PV-500 rig. How do you protect that investment? Electronics have three main enemies, heat, moisture, and shock [impact]. In protecting your…