Issue Seventy Eight

Lanla Marketing Research

Company Overview: Lanla Marketing Research is a Canadian MSC located in Mont-St-Hilaire, Quebec. Their focus is on “various customer experience evaluation and measurement programs to companies, such as surveys, automated complaint management system, competitive analysis, expert consulting services, training, etc. We specialize in mystery shopper programs with real consumers. Our cutting-edge technology turns data collected…

Phones Vs. Cameras for Mystery Shopping

I’ll start off by admitting that, as a professional photographer, I am biased towards the versatility of cameras, be they point and shoot or DSLR. At the same time, I have used my phone when a discreet picture needs to be taken. Even so, there are times when I have found the versatility of a…

The Scheduler of the Year Contest

Editors note: This is a discussion of the Scheduler of the Year Contest recently hosted by Mystery Shop Forum. During the contest, dozens of schedulers and companies were recognized for their great work. I encourage you to read the nominations here. When I first saw the Mystery Shop Forum thread ‘Scheduler of the Year,’  I…

10 Things To Do Now To Make Tax Time Easier On You

Written by Dspeakes It will be here before you know it. You’ll start getting those envelopes in the mail with “Important Tax Document Enclosed” printed on the outside. There will be ads for Turbo Tax on TV. There will be H&R Block, Jackson Hewitt, and Liberty Tax shops and audits on the shop boards. And…