Issue Seventy Nine
A Closer Look
A Closer Look has been a part of the mystery shopping industry since 1994. Based in Norcross, Georgia, their mission is “facilitating a renaissance in service by delivering outstanding feedback…” From the information I could find, this company only has assignments in the United States. They have shops in nearly all industries, including restaurants of…
Ardent Services, Inc.
Company Overview: A one client company? Although their website promotes service to multiple industries, Ardent is known to shoppers for serving one fast casual restaurant client. This MSPA member company is more than 20 years and headquartered in Colorado. Payment is made by direct deposit on the 20th of the month following the shop. Shops…
How I Taught My Husband to Mystery Shop.
Written by BBird0701 A few years ago, my husband got into woodworking. I blame myself. I had hobbies, he didn’t, and he wanted one. He took something he knew a lot about, canoe paddles, and decided he wanted to learn how to make them. After buying a few tools for his new hobby, and only…
The 10 Commandments of Mystery Shopping
With apologies to Charlton Heston… Thou shalt not be memorable. Being memorable, either in appearance or scenario, can restrict your shopping opportunities, especially if you are on a rotation at the same location. Thou shalt allow the target to lead. On mystery shops we have to give the target the opportunity to lead. We are…