Issue Seventy One
In-Touch Insight Systems
Company Overview: The company formerly known as Service Intelligence is the name of both a larger company that offers a variety of data collection services and the mystery shopping arm of the Service Intelligence branch of that larger company. In 2011 Service Intelligence and In-Touch partnered and later merged the Service Intelligence shopper website into…
Drawing the Moral Line in Mystery Shopping
Threads on the forum occasionally raise moral issues. I’ll leave aside the generic question of whether it’s right to lie to people; that’s an occupational hazard. But we lie like actors and actresses lie. We’re playing a part, not lying to hurt someone else or get ourselves out of trouble. I’m talking about things that…
From the Mailbag
Last week’s e-book on route shopping brought in a few questions, so I’ll tackle them here. DG wrote: I want to thank you for the Mystery Shopper Magazine that you send me and the book The Mystery Shopper Magazine Guide To Route Shopping For Mystery Shoppers. I have learned a lot and have used the…
News: Monterey Mystery Shopping Now Offers Video Assignments
Monterey Mystery Shopping recently sent an email to shoppers registered with them announcing that they are expanding their services to include video shopping. If you’re a video shopper and haven’t signed up with them, here’s the reason to do so. Based in Pacific Grove, California, Monterey Mystery Shopping bills themselves as “The premier mystery shopping…