Issue Sixty Four

Reality Based Group

Company Overview: Reality Based Group (RBG), formerly Gamefilm Consultants, is based in Austin, TX and has been in business since 1992. The company originally focused on video-based apartment shops. According to the company website, RBG now serves the industries of retail, dining, banking, hospitality, homebuilding, property management, auto, health and fitness, insurance and government agencies….

Loose Ends

This edition of “Loose Ends” is taking care of some emails and MSC updates. One shopper wrote to complain about Wrapmatch. As we have said on several occasions, based on the lack of action with the company, we no longer are recommending this company as an income source for shoppers. If you have signed up…

Know Your Backstory.

Someone on the forum recently mentioned having returned to a restaurant they had shopped previously because they had enjoyed the food and being asked, “How did you hear about us?” and was wondering how to answer and whether it would be okay to say that they had mystery shopped the location in the past. Of…

Hidden Cameras for Mystery Shoppers

Doing a mystery shop feels even more secretive to me when I am recording it. Considering that hidden cameras come in many forms these days, including buttons, eyeglasses, pens, cell phones and other modes, a shopper can be very discreet and effective. Before even considering which camera mode to use, however, shoppers need to first…