Issue Sixty One

Creative Image Associates

Company Overview: Creative Image Associates, Inc. (CIA) was founded in 1989 and is based in Fitchburg MA. This MSPA member company specializes in serving the financial services industry and offers reports that can improve employee performance to deliver necessary customer service. Their client base is currently in the northeastern United States and Florida. This company…

Grass Roots Performance Measurement

Company Overview: Although this mystery shopping company has an international presence and has been in operation for over thirty years, this business has escaped the notice of many shoppers. Grass Roots Performance Measurement, otherwise known as GRPM, is based in the UK. Its North American offices are located in Miami, Florida. Over a year ago,…

A different kind of business verification.

I like to do business verifications, even though the pay is usually nothing to get excited about. I like that they are revealed and there is a script, and all I have to do is go through the questionnaire, mark yes and no answers, and take pictures of the door locks and file cabinets. Easy…

Featured Shopper: Vlade5394

I started mystery shopping during a time when I was between full-time jobs six years ago. After researching the subject online, I discovered the MSPA and their list of companies. As you might imagine, I signed up for a few and searched the job boards. The first shops I did included many gas stations and…

The Journey Goes On

This is the first of a series of (almost) random thoughts on what I have learned about making oneself more comfortable, as well as saving money, on long shopping routes. To me, a long route is four or more nights on the road. Today’s chapter is brought to you by the letter L; L is…