Issue Sixty Seven
Interview with TrendSource CEO, Jim Caltrider
Overview: TrendSource, originally Mystery Shoppers, Inc., is a privately owned mystery shopping company, headquartered in San Diego, CA. Kevin Moll and his brother, Rodney Moll, founded the company in 1989, when Kevin Moll was looking for a company to “shop” his restaurant. Today, TrendSource serves clients in the retail, healthcare and restaurant industries as well…
Stay Organized Mystery Shopping
Last month, Mary gave a basic primer into the preparations required to shop a route of gas stations/convenience stores. This month, she takes us into how she organizes her paperwork and keeps the shops flowing in the correct order. We talked about your camera in the initial column, but just to review, your camera should…
Shopper Bio: JonChance
Written By JonChance Remember those cute little comment cards that restaurants used to stick between the salt and pepper shakers for you to tell them how you liked your visit? I was addicted to filling those out. Not at first maybe, but the third or fourth one I did as a kid earned me a…
Paying Your Dues
I was contemplating a $13 bonused fast food shop today and debating about asking for another $5 when it hit me how my standards have changed in the last three years. When I started out, it was $5 fast food shops and $10 bank and cell phone shops for the most part and I was…