Issue Sixty Two

GapBuster Reportedly Not Paying Mystery Shoppers

Mystery shoppers have recently been reporting missing, delayed, or incorrect payments from GapBuster. On Mystery Shop Forum, there has been a thread with multiple complaints from a variety of mystery shoppers. According to the reports, one shopper is owed 702 Euros, over $900 at the current exchange rate. Another complains of being paid the basic…

Interview with Customer Impact

Overview: Customer Impact is a privately owned mystery shopping company, founded in 2008. It is based in The Woodlands, TX and serves over 50 clients in the restaurant, hospitality, grocery, retail and financial sectors. They have an A- rating with the BBB. (The BBB states it does not have sufficient background information on this business,…

Taylor & Associates

Company Overview: I hesitate to mention this company because it will sound too good to be true, and some might accuse me of adding “recreational products” to my martini. Based in New Jersey, Taylor and Associates specializes in Pay Per View (PPV) compliance. In other words, you’ll be assigned a location thats advertising something they…

The Dreaded, Dreadful Apostrophe.

You’re an experienced shopper, with over 100 shops under your belt. For the companies that reveal their scores to shoppers, you’re regularly an 8, a 9, or a 10. You decide to spread your wings a little, and sign on with some new companies. You accept an assignment that has a nice bonus, and even…