Issue Twenty Nine
Castforce
Company Overview: Many mystery shoppers also do merchandising assignments to fill voids in their schedules. Cast Force is a merchandising company about which volumes have been written on www.mysteryshopforum.com. Based in Sarasota, FL Castforce is not a member of, nor are they accredited by West Florida BBB. However, the BBB notes that there have been…
Customer Service Profiles
Company Overview: Based in Omaha, NE, Customer Service profiles is a full-service research organization with over 25 years of experience helping their clients gain knowledge from customer surveys that “provide actionable analysis to ultimately improve the customer experience and improve sales activity.” While they don’t have a list of clients on their website, as…
Exit Interviews
Overview: As the name implies, exit interviews take place after the customer has left the targeted location. In general these aren’t interviews per se, but rather surveys that generally average five to seven minutes, although they can be as short as three or as long as ten. Almost all are for the targeted location in…
7 Ways to Get the Best Assignments in Your Area
Do you want the best mystery shopping assignments? If you’re like most mystery shoppers, the answer is obvious. That’s why I wrote this article: To help my fellow mystery shoppers get the best assignments they can. This is a follow-up to my column on choosing which companies to work with. It’s really a corollary as,…