Issue Twenty Six
Troy Dolan Group
Company Overview: Headquartered in Londonderry, NH, The Troy Dolan Group is a full service, customer experience management firm. In June, 2007, they acquired Best Mark Audits (BMA) which will operate as the Mystery Shopping/Audit division of Troy Dolan. They expanded into the southeast with the 2010 acquisition of Customer 1st of Greensboro, NC. The company…
Monterey Mystery Shopping
Company Overview: Monterey Mystery Shopping is another mystery shopping company that has focused on a niche industry. In this case, it’s the luxury and ultra-luxury motor vehicle industry. Monterey Mystery Shopping was founded 10 years ago, in 2003. They proclaim themselves to be the “premier mystery shopping provider for the motor vehicle industry.” Although they…
New Home Video Assignments
Overview: This is another love them or hate them assignment. There are two positives in my book—being video shops, in general less reporting will be required and, being video, the pay will tend to be higher. Multiple locations are usually available which allows for routes to be built. Project Variations: These assignments will almost always…
Featured Shopper: Audrialyn30
How long have you been Mystery Shopping? I have been mystery shopping for over 7 years. I was a starving college student when I started. I was so glad to eat something other than ramen noodles I didn’t know what to do. I thought mystery shopping would be a great way to earn free meals…