Issue Fifty Eight

Albatross Global Solutions

Company Overview: Albatross Global Solutions is a worldwide mystery shopping company with some 20 offices in various cities around the world. The business was founded in 2005 by Christophe Cais and Nicholas Jeanjean, both 1991 graduates from the Institut Superieur de Gastion. The company website is http://www.albatrossonline.com/. The company’s shops tend to focus on high…

College Admission Assignments

College admission shops that you’ll find on mystery shopping job boards are aimed at “for profit” institutions [think the schools you see advertising degrees on TV]. Usually, these shops have very specific aims regarding what is promised during the admission process. First, you admissions officer, or counselor, cannot promise that you will get a job,…

When Murphy’s Law Visits a Mystey Shopper

I woke up this Monday morning and had all my ducks in a row. Paperwork was in my trusty-red leather-three-ring binder and my day of airport shops was all set. If you’ve never done these, they’re kind of neat. It’s similar to building a route of shops, in a mall, or on the road. I…

And the bullets flew…

A bullet whizzed over my head and I hit the dirt. “They didn’t say anything about getting combat pay in that bonus” I thought as I cowered behind a jeep in the parking lot. It all started when a desperate scheduler called me to take a last minute shop in what can only be described…

Interview with Second to None

Second To None is a privately owned mystery shopping company headquartered in Ann Arbor, MI. Jeff Hall, the current CEO, founded the company in 1989. Today, Second To None serves clients in the food and beverage, retail, healthcare, financial services and hospitality industries as well as in the public sector. They have an A+ rating…