Issue Ninety Four
Interview with Sensors Quality Management, Inc.
Overview: Sensors Quality Management, Inc. (SQM) is a privately owned company, headquartered in Toronto, Ontario, Canada. It was co-founded in 1993 by former Ryerson University classmates, David Lipton and Craig Henry, when they recognized a need for Mystery Shopping within the hospitality industry. Throughout the years, the company has expanded its focus and grown its…
Mystery Shopping with a Disability.
Mystery shopping with a handicap. It’s different but it’s not different. Two individuals enter a restaurant. One is a disabled vet in a wheelchair, the other is an older gentleman about 4’5” tall. Do either or both of them get noticed? We all know that one of the key elements to mystery shopping is to…
Shopper Profile: LIJake
Forum Alias: LIJake How long have you been mystery shopping? I started researching mystery shopping in September 2013 and completed my first shop in October. Where are you shopping? I live on Long Island, NY and normally shop within 20 or 30 miles of my home. Anything beyond 30 miles puts me into the boroughs…