Issue One Hundred Seventeen

Greenhouse Marketing

Company Overview: This MSPA member company was founded in 1994 and located in Georgetown, Ontario, Canada, which is a suburb of Toronto. It provides “Marketing and sales expertise for senior housing operators” to help nurture those businesses. From the website it seems mystery shopping is one of several services including marketing evaluations, talent acquisition, training…

Customer Experience Experts

Company Overview: Customer Experience Experts (CEE), formerly known as Draude Marketing Group, is led by Founder and President, Nancy Draude.  According to her LinkedIn page, Ms. Draude founded CEE “over 10 years ago”.  Ms. Draude shares that she has over 20 years of experience in related fields. CEE is a member of the MSPA.  A…

Shopper Profile: elcarev68

Written by elcarev68 In 2009 it had been ten years since I had run a marathon, so I figured I ought to check off another item on my bucket list.  I still couldn’t afford a Karmann Ghia convertible, so I skipped to the next item on the list: try being a secret shopper. My first…