Issue Forty Eight

Circle of Service

Company Overview: Circle of Service, based in St. Louis, Missouri, has mystery shops in all 50 states and Puerto Rico. From the company’s website, they serve clients in multiple industries including: spas, retail, travel, healthcare, hospitality, telemarketing, automotive, and apartment/condominiums. Registration is at http://circle-of-service.com/ and is on the Prophet system. The company did have their…

Ardent Services

Company Overview: Exclusivity. That is probably the best one word description of Ardent Services. Their website, http://ardentservices.com, isn’t the most user-friendly in the world. You register with just the basic information and a writing sample concerning a dining experience. Then you sit back and wait…and wait…and wait. It could be a year or more before…

$2-$5 Phone Shops: Are they really that bad?

If you read the discussions on www.mysteryshopforum.com, shoppers either love or hate the phone shops that pay between two and five dollars. Until recently, there were shops I wasn’t crazy about. I was looking at them as individual shops rather than trying to create a “route” of them. Real life entered my shopper’s world and…