Issue Thirty Six

Truss Communications

Company Overview: Truss Communications is based in McLeansville, NC, a small town northeast of Greensboro. Their website is not active although their 800 phone line is active and has an answering machine on it. As there have been many negative comments, which will be detailed below, I left my name and number on several occasions…

Impact Marketing

Company Overview: Impact Marketing is a full service video mystery shopping company working exclusively in the home building industry. They are based in Frisco, Texas and have been in business since 2003. The company has an A+ rating with the BBB of Dallas, TX. To become a mystery shopper for Impact Marketing, visit them here…

Retail Video Shops

Overview: Video retail shops are one of the newer areas of mystery shopping and it is a growth area. Retailers are beginning to see the advantage of having the full experience of interacting with one of their associates, from the customer’s point of view, completely unedited. Project variations: As this is a new area for…

Featured Shopper: Rezteach

Forum Alias: Rezteach. My alias comes from teaching on the Navajo Reservation in Arizona for 40 years. How long have you been mystery shopping? I first started mystery shopping in 1999 as I was looking ahead to ways I could earn extra money in retirement while living in a rural area. I knew there were…