Issue One Hundred Eight
LRA Worldwide
Like many of the lesser known mystery shopping companies, LRA keeps a low profile and has mystery shopping as just a small part of their total business model. LRA Worldwide, with headquarters outside of Philadelphia, has provided onsite assessments in the hospitality and related industries since 1980. They have worked in 125 countries and very…
The Baird Group
Company Overview: Founded in 1994 in Wisconsin by registered nurse Kristin Baird, this company specializes in the healthcare industry in the United States. For clients it “seeks to help transform your culture and shape the patient experience.” To improve the delivery of healthcare services it offers training and seminars in addition to mystery shopping. Shops…
SurfMerchants Announces the “Uber of Mystery Shopping”
We just got a press release from SurfMerchants, publishers of the Sassie and Presto mystery shopping software platforms. They’ve just announced their plans for new software that could change the industry dramatically. Businesses will be able to order “spot check” mystery shops with the press of a few buttons. Here’s what they sent us: John…