Issue One Hundred Twenty Four

Service Sleuth (HS Brands)

Overview: Service Sleuth (HS Brands) was created by Tom Mills (CEO) in 2005, when he bought out a former partner and created HS Brands, along with Mike Mershimer (Pres./COO). HS Brands consists of Service Sleuth (Mystery Shopping) and Mershimer Group (Loss Prevention.) HS Brands is one of the few mystery shopping companies licensed to perform…

Amusement Advantage ‘Fun’ shops, are they worth it?

Certain shops or types of shops are not money-makers. Oil change shops that provide reimbursement without a fee is one example. Restaurant shops with little to no fee providing some or whole reimbursement is another. Hotel shops that pay a $25-$100 fee plus reimbursement for about two full days of work for a one night…

Customer Impact: Interview With Barbry Booth

Overview: Customer Impact, LLC is a privately owned mystery shopping company, founded in 2008. It is based in Bryan, TX and serves over 100 clients in the restaurant, hospitality, grocery, retail and financial sectors. The business and has earned an A+ rating with the Better Business Bureau. New shoppers can register at: https://www.sassieshop.com/sassie/SassieShopperSignup/Signup.php?EmsID=BK1I8MXAf18. MSM talks…