Issue Twenty Five

Grass Roots Performance Measurement

Company Overview: Although this mystery shopping company has an international presence and has been in operation for over thirty years, this business has escaped the notice of many shoppers. Grass Roots Performance Measurement, otherwise known as GRPM, is based in the UK. Its North American offices are located in Miami, Florida. Over a year ago,…

Pinnacle Financial Strategies

Company Overview: This is another mystery shopping company that focuses on one niche industry. In this case, that would be banking and financial services. Pinnacle Financial Strategies has been in operation for over twenty years. In late 2010, it acquired Granite Starr Mystery Shopping as an adjunct to its other consultative services. At one time,…

Bank Assignments for Mystery Shoppers

Mystery shoppers that are seeking steady assignment opportunities should consider adding this type of evaluation to their repertoire. Many banks, as well as some credit unions, have active mystery shopping programs in which on-site assessments are made regularly and frequently. Some have a short rotation time period of only a month. Project Variations: Assignment scenarios…

Alternate Financial Services Assignments

If you’ve heard of check cashing and payday loan businesses, then you already know what kind of assignments fall under the heading of alternative financial services.  These places offer services that traditional banks and credit unions don’t. There’s a lot of myths and misconceptions about these types of assignments, so read on to learn more….

Featured Shopper: 57 Carol

Forum Alias: 57 Carol How long have you been Mystery Shopping? About 18 years. Where are you shopping? The greater Seattle area. What got you started? I first started mystery shopping about 18 years ago when I answered a small advertisement in the newspaper. I remember it was for the New England shopping company. You…