Company Overview: Located in Pittsburgh, PA, this marketing company was found by David Mastovich in 2002 “to create an integrated marketing firm different from the rest, leveraging both the art and science of marketing to achieve game-changing results.” MASSolutions uses integrated marketing to craft a message and work it into the client’s story as told to the targeted customers to better target those customers and increase profits.
They serve a variety of customers over a number of industries including healthcare, telephone, and insurance. This company is a MSPA-NA member. In fact, President and CEO Mastovich serves on the MSPA North America 2015 Board of Directors. He writes a blog published on the website, puts out podcasts, and is the author of Get Where You Want To Go: How to Achieve Personal and Professional Growth Through Marketing, Selling and Story Telling.
What Others Have to Say: Discussion on the forum is limited to one recent thread soliciting comments. Answering the call were three longtime forum members who were entirely positive about MASSolutions. They stated this is a small company with very limited shop opportunities, they pay as promised, and the pay is adequate for the work. Michael Gatti, whose titles include Marketing Operations Boss and Mystery Shopping Manager, was cited by two forum members as great to work with. I was unable to find a listing for this company with the BBB.
Personal Experience: I found the sign-up procedure quick on the Prophet system which required a minimum of basic information. A Paypal email address was requested, indicating that is the method of payment. I received a notice they will get back to me in 48 hours if accepted. The next morning an acceptance email was sent with a statement saying they are adding new clients and new shops are being added daily. The same email also stated there will be more opportunities for shoppers 40 years or older. A search for shops in my area and four or five of the largest states yielded no results.
Conclusion: This is a marketing company that by all appearances offers mystery shopping to clients on a very small scale. Thus, discussion on the forum has mirrored that level of activity. However, the company states there will be more opportunities in the future. Despite that lesser role in their operations, this company is an MSPA-NA member with a CEO that also serves on the 2015 board of directors of that trade association. Such participation and involvement suggest a serious commitment to mystery shopping. Trusted forum members report their experience with this company was quite positive. Although it may be some time before I get an opportunity from this company, I consider MASSolutions a viable source of shops.