Company Overview: Mystery Shopper Pros (MSP) is a mystery shopping company based in the city of Jacksonville, Florida with the motto, “Coming Together is a Beginning, Keeping Together is Progress and Working Together is Success.” They are currently hiring mystery shoppers for the upcoming Christmas season. Some of the kinds of assignments offered are in the automotive, casual dining, hotel, movie and retail industries.
How to Sign Up and Get Assignments: MSP keeps their website simple for an inquiring mystery shopper to navigate through. Just click here, and select “Mystery Shoppers Click Here” in the bright red font located on the upper left-hand side of the page. Make sure that your pop-up blocker are turned off to ensure a problem-free sign-up process.
What Others Have to Say: According to MSP’s website, it states: “Did you know that most mystery shopping companies don’t have coverage on their shoppers and it’s your responsibility if they get hurt on your premises? We insure our shoppers through Travelers (ask for details).” One of their clients stated, “We have been impressed with the high quality of Mystery Shopper Pros work…I have used many of these services and it is of my opinion that this company is of the highest level.”
Personal Experience: MSP is associated with a wide variety of organizations such as the Mystery Shopper Providers Association (MSPA), Chamber of Commerce, and Consumer Relations Management (CRM). MSP’s website is very user-friendly and mystery shoppers are able to quickly find any information that they are looking for.
Conclusion: MSP appears to be a company that is dedicated to providing top-notch customer service and offers a 100 percent customer service satisfaction guarantee to all of their clients. They state that they only use the best mystery shoppers to conduct assignments and pride themselves on providing excellent training for a wide variety of shops. I would recommend any shopper looking to increase their mystery shopping company list to give them a try.