Issue Ninety Three
Premier Service, Inc
This Canadian MSP (not to be confused with Premier Shopper’s Network) was started by CEO Michael Glazer in 1991 as part of a college project. That project was to assist retailers, “Evaluate and improve their customer service.” After a period of growth, Keren Dolan joined Premier in 2001 as President of Sales and Operations. Continued…
Weather and Skeptical Schedulers
I hope everyone was safe through the “Blizzard of Historic Proportions” that struck New England on January 26-27, 2015. This storm illustrates some of the hazards of current weather forecasting technology and why I’m sure there are schedulers who have to take these events with huge grains of salt. Let me start with my credentials….
Interview With Elaine Moran
Overview: In 2000, Elaine Moran founded Mystery Shoppers Training Group, which offers basic mystery shopping classes at over 30 community colleges throughout California. In addition, Elaine has written a book, “How To Become a Mystery Shopper”. The book is both a comprehensive guide and a great resource for beginning mystery shoppers. MSM talks with Elaine…
Jancyn Acquires ShopTalk Services
Jancyn Evaluation Shops recently announced the acquisition of Shoptalk Service Evaluations. According to Vicki Dempsey, VP of Sales & Marketing for Jancyn, this will mean “more industry assignments to choose from, in addition to apartment shops.” ShopTalk was located in the Pacific Northwest, so the greatest impact will be more shops in that part of…
Tax Essentials for Mystery Shoppers
Written By Dspeakes. Part 1: Record keeping for the Schedule C Imagine how easy it is to do a tax return when you start out with easy access to the right information. What is the right information? Accurate sums for the income you received, the expenses you had totaled by type, a mileage log for…