Issue One Hundred Thirty

Customer Impact Mystery Shopping

Overview: Customer Impact was founded by Mark Green, Scott Hiller and Clay Torro in 2008. Previously, the Trio had worked/and Founded Speedmark Information Services Inc. In 2008, Market Force purchased Speedmark Inc. The Trio of Green, Hiller and Torro, then developed Customer Impact in 2008. The Trio stayed in close touch with Market Force, until…

Jancyn Mystery Shopping

Overview: Jancyn Mystery Shopping Company (Jancyn Inc.) has been in business for 35 years, founded in 1980. Based in San Jose, California, this company has clients and shops located in all 50 states in the U.S. and Canada. Shoppers are known as “Service Assessors” and are considered part of the “Customer Experience Program.” There are…

9 Surprising Things I Learned as a New Mystery Shopper

I started mystery shopping two weeks ago after reading an article about it. I have a day job and am just looking for a bit of side income and a way to pay for lifestyle things so I can take that line out of the household budget. When starting something new, I tend to obsess…