Mystery shopping can have a lot of hidden costs. The biggest one can be wear and tear on your car. The cost of a car adds up: add together gas, plus ongoing maintenance, as well as the eventual replacement cost of a vehicle, and driving is not cheap.
That’s one reason to look for mystery shopping assignments you can do without getting in a car. Phone assignments are one of those options.
(If you do end up driving for mystery shopping, be sure to include the full cost of driving in your calculations. You can use this to your advantage. If you know the full cost of driving to a location, including the cost of time, you can quote a scheduler a fair price for your time. That way, you’ll be able to know how much to charge when you are offered a “bonus” for completing a distant shop.)
Shoppers View regularly has phone and website shops. According to one of their employee’s posts on Mystery Shop Forum: “Once you’re registered, you can search for phone and website shops on our Job Board by expanding your radius out to 999 miles, clicking ‘Additional Filters’, and selecting ‘Phone’ or ‘Website’ from the ‘Project type’ drop-down menu.” You can sign up for them here.
iSecretShop is an established company that provides a platform for other mystery shopping companies. Signing up for them will give most shoppers access to many shops, including phone shops.
MarketForce, one of the biggest mystery shopping companies, regularly offers phone shops. Like some other companies, finding phone shops can be a little tricky. You don’t need to be in the store’s region to get the shop, but you do need to search in the region of the store in order to find it on their website. Sign up with MarketForce here.
Call Center QA only does phone shops. They pay $5 per phone call, and pay within 7 days. You can sign up for them here.
Shoppers’ View is another company known to regularly offer phone shops. You can sign up for them here.