According to the American Senior Communities (ASC), assisted living communities help promote independence among residents. This offers a chance for those individuals to stay socially active. A senior citizen is generally 65 or older, but some communities recognize seniors as 55 and older. Approximately 47 million seniors in the US live in a senior community, according to census.gov. I have done dozens and dozens of these types of shops and find they pay well.
Intellishop offers the best compensation for performing shops at their senior communities. Their compensation is anywhere from $65-$80. The amount depends if the phone calls and visits are recorded or non recorded. Intellishop is an excellent company that pays on the 20th of each month.
Primo Solutions is another excellent company. They pay weekly. This is very rare in the mystery shopping industry. They are skilled in assisted living and senior living communities. They use mystery shoppers to provide valuable feedback about customer service. They are the largest provider of mystery shops.
A Closer Look offers senior community opportunities. However, I have had difficulty signing up with this company. I have determined I may be in the wrong region. However, this company has good reviews and should be checked out.
Clients that look for researching these types of communities are looking for very specific details. They are interested in customer service and delivery of information. They want to know if their staff is friendly. They want to determine if the associate show a sign of urgency or react in a pushy fashion. They want to be sure the staff is providing detailed information on the application process, the amount of cost per month and what is included. The clients are also concerned about the meals, and the cleanliness of the facility. There are tons of details but, after doing a few of these assignments you will be more than capable of performing the shop successfully
Review detailed guidelines
When you are doing a senior community assignment for a company, be sure to read and re read the guidelines. The details are very detailed and specific and it is imperative that you follow the guidelines thoroughly. These shops pay well and you don’t want to forget any details. All aspects of the guidelines must be followed in order to receive the compensation.
Non recorded phone calls do not offer a large compensation, but it is an easy, quick way to make money.
Recorded calls are usually done using a special number line set up by the company. The recorded calls pay a bit more. If you do not like doing recorded calls these calls are not for you.
On Site Visits
Some visits to senior communities do not require you to audio record the visit.
This is a simpler visit. This non recorded visits pay about $15-$20 less. They do not require as much time. The recorded on site visit pays much more. Some upward of $80. This type of visit requires more time. You must make sure your audio equipment is in place and that it stays there during the entire interaction. You will not get paid if the equipment has malfunctioned, if the voices are muffled or if the interaction was cut off at any point during the shop.
Be sure before you perform your shop you have a good back story. You will have to familiarize yourself with medications and symptoms of dementia or Alzheimer’s. Most shops will be independent or assisted living. If you perform a shop for more than one company that manages several properties you may have to use a different name. Your guidelines will inform you.
Once you perform a few of these shops you will become experienced with the procedure. You will be happy to perform them and you will be happy when your money is paid. These shops are worth looking into. You will gain valuable information and have fun on the tours as well. Happy shopping.