Aaron Murdoch

Observa: Mystery Shopping Jobs (Full Review)

Company Overview: Observa is an app-based company that provides “real-time insight into your retail sales and marketing efforts. You will see what your customers see as they make their decision.” In this case, the customer would be you, the mystery shopper, who will accept assignments from their smartphone and report on specific products and merchandise.


How to Sign up and Get Assignments: To sign up with Observa, mystery shoppers need to first download the app and create an account. The app may be found on either Google Play or the Apple Store. If you don’t already have a PayPal account, you will need one because this is how you will be paid. Once your accounts are all set up, observers may select any mystery shopping opportunities that are available.


What Others Have to Say: A number of members of the Mystery Shop Forum have discussed Observa at length and the consensus seems to be that assignments are sporadic. Some state that the majority of jobs available seem to be only offered in larger cities. One member with the screen name “Iwahstore” states, “A few months ago they had lots of assignments in the southeast, I did a lot of them in my area,” so this is a good sign.


Job Opportunities: Observa has recently posted a 15-minute mystery shopping opportunity that pays between $4 and $12 for your time. According to the post they are looking for shoppers to “take pictures of products, record pricing, count inventory, chat with a store associate, and take notes on the experience.” Please note that having a smartphone is required for this assignment.


Conclusion: Personally, app-based mystery shopping jobs are very appealing to me because they are usually quick, easy, and the payments tend to be more speedy than traditional companies. I would recommend signing up for Observa just to help supplement my income during the slower times of the year. If you would like to sign up with this company, click here to become a shopper today.

Your Comments:

  1. Laura says:

    I have tried 3 times to download the app from the Apple store — it just won’t. Has it worked for anyone else?

    • Lynn says:

      I had no problems downloading from the App Store ( perhaps you need to update your operating system ).

  2. bubbles says:

    Sorry could not either. I have another comment. Some companies are not taking into consideration the high price of gas. I have started figuring out how far it is to the shop and if I can only find one in the area then if it is to far in the city then I simply do not apply. I keep seeing the same shops on the board so wondering if others are doing the same?

  3. JamesG says:

    Tried Observa for several weeks. The app is buggy and not very well designed. It will quit working even when you’re at a location and the instructions are just one big scroll of text and click boxes in no particular order, so you waste a lot of time re-reading it or running all over the store. They will refuse to pay you for arbitrary reasons. Also the aprox time doesn’t count the time/cost going to the store. So its just another gig app to get you to work for sub-minimum wage.