Company Overview: Reality Based Group (RBG) has been rooted in the mystery shopping industry for over 22 years. According to their website it states, “Reality Based Group offers every form of mystery shopping imaginable to fit your needs. From video, written, phone, and online mystery shopping to manufacturer and competitive mystery shopping, RBG has you covered.” Some of the clients RBG serves are Amazon, Pier 1 Imports, Edible Arrangements, Cinnabon, and Allstate.
How to Sign Up and Get Assignments: RBG’s website is one of the finest mystery shopping resources that I have searched through. Signing up is fast and easy, simply go to their website and click on “Become a Shopper” located on the top right-hand side of the webpage. Mystery shopping assignments are available all over the United States and Canada so there are plenty of shops for everyone.
What Others Have to Say: Mystery Shop Forum has had some fellow shoppers state some really great things about RBG. Mystery shopper Isaiah4031a stated, “Just a quick shout out to Tracy at RBG. I had a question about a shop and she replied very quickly and was able to answer it. RBG is one of my favorite companies.” Another shopper posted, “She’s really great.”
Personal Experience: The first positive aspect that I noticed about RBG was the ease of use of searching through the website. This mystery shopping company has one of the nicest and easiest sites to quickly find the answers to frequently asked questions about their mystery shopping assignments. It is a straight-forward process to find out how to sign up as a shopper, as well as a complete list of the various types of mystery shops that are offered.
Conclusion: Overall, RBG seems to be a great mystery shopping company to check out. The entire website is stacked full of specific mystery shopping information and even provides shoppers with a PDF manual titled, “A Quick Start Guide to Mystery Shopping Programs.” Also, the company has an A rating with the Better Business Bureau and are a certified member of the MSPA.