Company Overview Consumer@Site is a Mystery Shopping Company (MSC) located in Puerto Rico; operating primarily in the territory, but also in the Caribbean region and Central America. They’re the only member of the Mystery Shopping Provider’s Association (MSPA) in Puerto Rico, or the entire Caribbean region. You can check out their website here: http://www.consumeratsite.com/index.html They…
Company Overview: Retail Track Mystery Shopping and Consulting was founded in 1991 by Shaun Belding, CEO of The Belding Group of Companies, as a division of TBGC. Elsewhere, their site says they began in 1992 under the name “StoreCheck”. They’re located in Kanata, Ontario, Canada. Retail Track’s main website is here. They’re a member of…
Company Overview: Customer Experience Experts (CEE), formerly known as Draude Marketing Group, is led by Founder and President, Nancy Draude. According to her LinkedIn page, Ms. Draude founded CEE “over 10 years ago”. Ms. Draude shares that she has over 20 years of experience in related fields. CEE is a member of the MSPA. A…
Company Overview: Shoppers Confidential is headquartered in Canada, with offices in Toronto and Kitchener, Ontario; and a US office is in Hawthorne, California. Their primary website is here: http://www.shoppersconfidential.com/ According to the company’s Facebook page, they were founded in 2006, and their BBB page shows they incorporated in March of 2007. Speaking of the BBB,…
Company Overview: Business Evaluation Services (BES) and Mystery Shopper Services (MSS) were previously reviewed here as separate entities, but in fact, they aren’t… really. Sort of. You’ll see. 😉 BES is not really, in and of itself, a mystery shopping company. Even though they say they are. A Google search for “Business Evaluation Services” only…
Forum Alias: Stormcloud How long have you been mystery shopping? Currently, since October 2010. I previously did some mystery shopping in 1997-99. Where are you shopping? Northwest Oregon, centered from the Wilamette Valley area. What got you started? Back in ‘97-98, my sister came across a couple of mystery shopping companies (don’t know/remember how, but…
Company Overview: JM Ridgway has been in business since 1924! While they don’t claim to be the oldest mystery shopping company, if they’re not, they’ve got to be right up there. According to the company’s “About JM Ridgway,” the “core management team” of CEO Frank Kneisley and President/Sales Manager Scott Ridgway have a combined 80-plus…