We are pleased to present this interview with Shelly Martin, a scheduler for Kern Scheduling Services. Shelly is the 2014 winner of the Scheduler of the Year Contest presented by Mystery Shop Forum. She received quite a bit of praise from shoppers during the contest. If you’d like to learn more about Shelly, be sure…
Recently on Mystery Shop Forum there was a lively thread about “double dipping.” What do we mean by double dipping? Doing two, or possibly more, shops at the same location at the same time. While the consensus was that the mystery shopping companies involved need to be contacted, it did raise the question as to…
Written By Jamie Giles, Scheduling Coordinator, Mercantile Systems, Inc. I’ve been a scheduler since 2009. One of the very first things I learned when it came to assigning shoppers was to go with those who were proven to be reliable before assigning anyone else. What this meant initially was ignoring the fact that a shopper…