Overview: Service Sleuth (HS Brands) was created by Tom Mills (CEO) in 2005, when he bought out a former partner and created HS Brands, along with Mike Mershimer (Pres./COO). HS Brands consists of Service Sleuth (Mystery Shopping) and Mershimer Group (Loss Prevention.) HS Brands is one of the few mystery shopping companies licensed to perform…
Certain shops or types of shops are not money-makers. Oil change shops that provide reimbursement without a fee is one example. Restaurant shops with little to no fee providing some or whole reimbursement is another. Hotel shops that pay a $25-$100 fee plus reimbursement for about two full days of work for a one night…
Overview: Customer Impact, LLC is a privately owned mystery shopping company, founded in 2008. It is based in Bryan, TX and serves over 100 clients in the restaurant, hospitality, grocery, retail and financial sectors. The business and has earned an A+ rating with the Better Business Bureau. New shoppers can register at: https://www.sassieshop.com/sassie/SassieShopperSignup/Signup.php?EmsID=BK1I8MXAf18. MSM talks…
Company Overview: Located in Pittsburgh, PA, this marketing company was found by David Mastovich in 2002 “to create an integrated marketing firm different from the rest, leveraging both the art and science of marketing to achieve game-changing results.” MASSolutions uses integrated marketing to craft a message and work it into the client’s story as told…
Overview: J.M. Ridgway has been around 91 years, since 1924. During my research, I found it amazing that this company has been around for that many years. I had no idea Mystery Shopping even existed 91 years ago! Interestingly enough, besides being the oldest, continually active mystery shopping company in existence, they also perform loss…
Overview: Business verifications, also known as on-site inspections, are conducted for the purpose of determining the legitimacy of a business and to prevent fraud. The clients are typically credit reporting agencies and resellers, background check suppliers and financial institutions. The in-depth inspections are all revealed; the photos-only assignments are usually unrevealed. Since 2007, credit reporting…
You finally did it! You accepted your first McDonald’s shop. You wonder what happens now? Will you perform it smoothly like all the “other shoppers” with 100’s and 100’s of McD’s shops under their belts? What should you wear? A dark hat, glasses, a blond wig, a not-so-obvious plain looking shirt, so you won’t be…
Overview: According to my research, ICCDS has been in business since 1999 and then recently changed their name to North Fork Research. They are located in Wichita Falls, Texas. The schedulers that work for North Fork are called North Fork Field Coordinators. Project Variations: North Fork Research does many types of shops. There are Sports-Wear…
Company Overview: Favored Panel, Inc. is a privately owned company headquartered in Westbury, NY. The business was incorporated in 2011. According to the Favored Panel website, they operate throughout the United States and offer inspection and audit services to “retailers, banks, mortgage companies, insurance providers, credit bureaus, and any company that needs a national or…
By lrjonesmshopper You may ask yourself, “Why should I have goals?” In my lifetime I have started and operated several small businesses. The first one I started was a home day care business when my children were young and I wanted to work at home. During this time I took a course on how to…
Company Overview: This is a small, privately held company specializing in the healthcare field. Started in 1998 by Kevin and Brooke Billingsley, this is a “national customer perception firm based in Indianapolis, Indiana specializing in healthcare mystery shopping and customer service improvements.” More than 100,000 phone and on-site shops have been completed according to their…
Company Overview: Mintel Group Ltd. is a privately owned, global market intelligence agency, based in London. Mintel was founded in 1978 and, today, maintains offices in London, Chicago, Shanghai, Belfast, Kuala Lumpur, Mumbai, Munich, New York, São Paulo, Singapore, Sydney, Tokyo and Toronto. The business is accredited with the Better Business Bureau and has earned…