So often we hear about shoppers who encounter problems with shops. Recently, I had several targeted apartment shops. I made the appointments with the target and I specified the date I would be there, verify that they would be there. When I arrived, the target was off. While that’s a problem, it pales in comparison…
Written by Mr. C First and foremost, I do not agree with the term, “Disabled”. There are simply some of us facing different challenges. I try my best to not only face mine but, overcome them too. When I healed from my injuries, some time ago, I found myself housebound with limited mobility. Going from…
Written by CureMS I have multiple sclerosis. In a nutshell, MS is the wearing away of myelin, the protective nerve covering. Remember when you were a kid and ran out in the snow to play without your gloves then once your hands became frozen you ran back inside to warm them? But warming them hurt…
Written by RLB I am a mystery shopper. And I have Meniere’s disease. Symptoms vary, but mine include nausea, vertigo, migraines, ringing of the ears, and sudden hearing loss. The episodes are sudden, and have lasted between 30 minutes to three days for me. I’m told I can thank my French-Canadian heritage for it, as…
Written by DayShopper Have you ever walked to your car in a brightly lit mall parking lot or some other place with “daylight effect” lighting, driven off, and only when you came to a totally unlit area realized that you never turned on the headlights? The view of the dark road ahead, before you hit…
Editor’s note: Mystery Shop Forum [www.mysteryshopforum.com] is a website of mystery shoppers with varying degrees of experience. The members attempt to assist new shoppers who have legitimate questions, while at the same time explaining why some questions can’t be answered because to do so would violate the Independent Contractor’s Agreement [ICA] that shoppers sign when…
The first step in video shopping is deciding what type of camera to use. Once a shopper has chosen between wired or wireless, button, glasses, pen, or whatever camera mode he or she wants, that person must next decide where to shop for it. Can a shopper just drop by their closest big-box store or…
Company Overview: Do you wonder what is going on when a company changes their name? In this case, the changes are probably cosmetic in nature only. ICC Decision Services (ICDDS) is a MSPA member company founded in 1979 and based in New York City. It offers mystery shopping, customer survey and compliance auditing to retail…
Threads on the forum occasionally raise moral issues. I’ll leave aside the generic question of whether it’s right to lie to people; that’s an occupational hazard. But we lie like actors and actresses lie. We’re playing a part, not lying to hurt someone else or get ourselves out of trouble. I’m talking about things that…
Last week’s e-book on route shopping brought in a few questions, so I’ll tackle them here. DG wrote: I want to thank you for the Mystery Shopper Magazine that you send me and the book The Mystery Shopper Magazine Guide To Route Shopping For Mystery Shoppers. I have learned a lot and have used the…
Monterey Mystery Shopping recently sent an email to shoppers registered with them announcing that they are expanding their services to include video shopping. If you’re a video shopper and haven’t signed up with them, here’s the reason to do so. Based in Pacific Grove, California, Monterey Mystery Shopping bills themselves as “The premier mystery shopping…
Company Overview: The company formerly known as Service Intelligence is the name of both a larger company that offers a variety of data collection services and the mystery shopping arm of the Service Intelligence branch of that larger company. In 2011 Service Intelligence and In-Touch partnered and later merged the Service Intelligence shopper website into…